Research by the Institute for Corporate Productivity (i4cp) and the Aspen Institute’s UpSkill America found that 89% of organizations currently offer development opportunities to frontline workers, while 73% either don’t track or report on the percentage of frontline workers who take advantage of these opportunities.
The full study, “Developing America’s Frontline Workers,” can be read and downloaded for free here.
This and other resources can also be found on the UpSkill America website.